Search Search Search Topic (-) Programs & Operations Board & Leadership Fundraising Managing People Resources Managed Admission Volunteers Shelter Medicine Programs & Services ASV Guidelines Population Management Adoption & Placement Relocation & Transport Reaching & Supporting Adopters Community Cats Foster Care Promotions & Events Cruelty & Disasters Disaster Preparedness & Response Spay/Neuter Surgery Patient Care Equine Welfare Equine Adoption Keeping Horses Safe Keeping Pets in Homes Safety Net Grants Enrichment & Behavior Active FiltersPrograms & Operations Group 9 Clear All They Did It: Raised More Than 25% of Their Annual Fundraising Goal During One Event What made Heart of the Valley Animal Shelter’s signature “Dog Ball” fundraiser so successful? Executive Director Marla Caulk shares her tips. Behavioral Rehabilitation of Extremely Fearful Dogs Review research by the ASPCA Behavioral Rehabilitation Center on the effectiveness of a behavior modification protocol that could reduce euthanasia in moderately to extremely fearful dogs, especially those from cruel and neglectful backgrounds Top 10 Tips for Responding to Negative Comments When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook. Participatory Communications Survey for Staff This sample survey can help your staff and leadership communicate more effectively. Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. Sample Script: Orienting Volunteers to a Culture of Feedback Download this simple script to help with volunteer management. Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Leading the Way for Volunteer Programs Create and administer a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers. Sample Job Descriptions for Kitten Foster Coordinators These job descriptions summarize the responsibilities of being a kitten foster coordinator or volunteer foster coordinator for an animal shelter or rescue. Moving Forward and Preparing for the Future: How Shelters Responded to COVID-19 Join our roundtable discussion about how 3 organizations managed the pandemic and what insights they will carry into the future. Pagination Previous page ‹ previous Page 1 Page 2 Page 3 Page 4 Current page 5 Page 6 Page 7 Page 8 Page 9 Next page next ›