How and when you take in animals greatly affects your capacity for care, staff morale and your ability to provide quality customer service for people and animals. By carefully managing the hours you accept owner-surrendered animals you can improve animal flow, reduce intake and better serve the community.
In this section we offer protocols, how-tos and tips on implementing managed admission.
Many shelters doing managed admission have seen significant reductions in owner surrenders, which they attribute in part to communities being willing to consider other options before surrendering an animal. Managed admission also means agencies can plan for maximum staffing on surrender days, allowing more individualized attention to both the animals and the people surrendering them.