Programs & Operations

Running a shelter or rescue comes with substantial responsibilities, and it also means you often wear a lot of hats—including volunteer coordinator, fundraiser, marketer, board liaison and HR manager. We’ve provided information to help you fill all those roles, as well as related job aids and samples.

Board & Leadership

Use these resources to create a customer-focused staff and board of directors.

Man crouched down with one arm around dog and the other holding up a sign with a heart on it

Fundraising

Use these fundraising resources to plan and implement effective strategies to raise more money so you can go about your work of saving lives.

Managing People Resources

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

Managed Admission

Learn how to improve animal flow, reduce intake and better serve your community through a managed admission program.

Volunteers

From recruitment to training to managing and thanking your volunteers, we’ve got resources to help you create, expand or improve volunteer programs.