Past Webinars

Social Change 101

Learn how animal welfare fits into larger social change in order to successfully reach groups you have not previously served.

Volunteer Management 201

Create or expand a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers.

Volunteer Management 101

Learn the basic of creating or expanding a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers.

Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

Closing After-Hours Drop Boxes

Does your organization have after-hours “drop boxes” that you’d like to see closed?  Hear from your colleagues who’ve already taken the leap.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Hiring the Right People for Your Culture

Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.

Adopt All Your Kittens in a Day: How to Hold a Low-Stress Event

Prepare for kitten season with this free webinar on planning and executing a mega-adoption event that's low on stress but high on adoptions.