Past Webinars

Closing After-Hours Drop Boxes

Does your organization have after-hours “drop boxes” that you’d like to see closed?  Hear from your colleagues who’ve already taken the leap.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Hiring the Right People for Your Culture

Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.

Adopt All Your Kittens in a Day: How to Hold a Low-Stress Event

Prepare for kitten season with this free webinar on planning and executing a mega-adoption event that's low on stress but high on adoptions.

Northern Tier Shelter Initiative Zoomies: How Agency Culture & Community Engagement Helps Reunite Lost Pets

Learn the key to successfully reuniting pets with their owners from the Northern Tier Shelter leadership.

Northern Tier Shelter Initiative Zoomies: Behavioral Euthanasia: Approaching Decisions with Care and Impacts with Compassion

Learn how to mitigate the impacts of behavior euthanasia and gain tools to guide pathway planning and outcome decisions in this webinar.

Shelter Behavior Roundtable: Maintaining Essential Behavioral Care When Times Are Tough

Are animals lingering longer in your shelter’s care while intakes continue to add up? In this Shelter Behavior Roundtable webinar, we'll share valuable insights on how organizations can optimize their limited resources to ensure the behavioral well-being of shelter animals.

Improving Canine Quality of Life through Efficient, Low-Cost Dental Care

This webinar will present results from an ASPCA-funded study that investigated the impact of dental cleaning on the quality of life of canine patients.