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Managing People Resources

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

Meet-and-Greet Experiences that May Impact Dog and Cat Adoption

Discover dozens of research-based factors that can increase—or decrease—a shelter animal’s likelihood of getting adopted as a result of an in-person or virtual meet-and-greet.

How to Collect Animal Data

Read these guidelines on finding out why animals are coming into your shelter and why not enough of those animals are making it out alive.

They Did It: Creating More Vertical Space for Cats

To provide more enrichment for the cats in their care, this California shelter installed a new climbing wall.

Board & Leadership

Use these resources to create a customer-focused staff and board of directors.

Choosing and Working with Offsite Adoption Partners

Here’s how to find community partners to help you create a successful offsite cat adoption program.

Animal Behavior

From working with fearful dogs to reading cat body language, this section contains resources to help you communicate with and better care for animals.

Leveraging Facebook to Promote Your Big Adoption Event

Use these tried-and-true tips to capitalize on Facebook and find more homes for animals.

National Capabilities for Animal Response in Emergencies (NCARE) Survey Results

Read the groundbreaking ASPCA survey that shows the readiness of U.S. cities and counties to mobilize on behalf of animals in case of disaster.

Five Tips for Naming Animals At Intake

What’s in a name? A lot! Here’s a boost of inspiration to assist you in the animal naming process.