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Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

What Is Ivermectin?

Discover how ivermectin is used in veterinary medicine and the potentially harmful side effects caused by accidental exposure in pets.

Tools and Guidelines for Shelter Animals in Foster Care

Find guidelines and protocols to help you and your volunteers keep shelter animals healthy during their time in foster.

Foster Care

Save more lives with our foster care resources, including customizable dog and cat foster care guides, sanitation tips for foster homes, and more.

The Rescue Effect: Animal Shelter Resources

Approximately 6.5 million animals entered U.S. shelters in 2023—a record high. The work you do on the front lines every day is critical in caring for these animals in need. But it takes all of us to turn the tide and create a positive ripple throughout shelters nationwide.

Spay/Neuter Library

Explore our comprehensive library of videos and clinic documents covering a range of topics from surgical techniques, flow efficiencies, gentle animal handling, clinic administration, and more.

Heartworm in Animal Shelter Populations

Learn how to prevent and treat heartworm in shelter animals.

Adoption Ambassadors Resources: Instructions for Adoption and Payment Paperwork

Your Adoption Ambassadors need guidance when it comes to finalizing the adoption of their foster pet, and our bulleted, customizable list does the trick.

6 Ways to Create a Sense of Community for Volunteers

Successful volunteer programs keep volunteers connected to each other and your agency. Try these six tips to keep volunteers in touch.