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Access to Veterinary Care Online Courses

Learn from colleagues working to elevate AVC, about their approaches, successes, and lessons, with engaging topics ranging from incorporating AVC in veterinary education to challenges facing the field.

How to Create Electronic Certificates of Veterinary Inspection

Learn how to easily convert your health certificates, or certificates of veterinary inspection (CVIs), from paper to electronic forms.

Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Using Geographic Information Systems (GIS) to Map Animal Data

Read about the ASPCA’s research into Geographic Information Systems and how it can be a powerful lifesaving tool for shelters.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Best Ideas to Attract, Retain, & Grow Animal Shelter & Rescue Volunteers

Try these 10 resources, including articles and webinars, to attract, train, and retain your volunteers.

Sample Script: Orienting Volunteers to a Culture of Feedback

Download this simple script to help with volunteer management.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Leadership Is a Practice: Why You Don’t Need Authority to Lead

How can you be a more effective leader? This webinar explores how leadership is more than just authority.

Adopt All Your Kittens in a Day: How to Hold a Low-Stress Event

Prepare for kitten season with this free webinar on planning and executing a mega-adoption event that's low on stress but high on adoptions.

Join The Rescue Effect