Search Search Search Topic (-) Programs & Operations Board & Leadership Fundraising Managing People Resources Managed Admission Volunteers Equine Welfare Equine Adoption Keeping Horses Safe Keeping Pets in Homes Safety Net Adoption & Placement Foster Care Active FiltersPrograms & Operations Group 9 Clear All They Did It: Dog Mailboxes Keep Kennels Organized Looking for a cute and practical way to keep track of every dog’s possessions? Take a tip from this New Mexico agency and give every dog his or her own mailbox. Top 10 Tips for Responding to Negative Comments When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook. Tips: Fundraising with Social Media Tips to tackle the Facebook and Twitter fundraising frontiers. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community What's the Deal About Data? Knowing what animals are coming into your shelter and why, and what animals are making it out alive (or not) are important keys to improve your performance. Serving Horses in Your Community with Strategic Intake Policies Use these intake strategies to help more horses in your community. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Tips to Set up Fosters for Success with Challenging Dogs Learn easy and proven tips to improve fosters’ experience with challenging dogs and save more lives, together. Creating SOPs Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written.