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Identify ways to interact with and handle dogs (including shy and aggressive ones) to help ensure a positive experience for everyone.

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

Utilize these steps to help ease stress on both animals and staff during a large intake.

If shelters provide ID tags and put them on adopted or found animals, the likelihood immediately improves that those pets, if lost, will return home.

Understand how to best tackle common problems of heartworm disease in shelter animals with this informative webinar presented by Dr. Brian DiGangi.

Download this brochure for tips on working with and handling shy and fearful dogs in and out of the shelter

In this webinar, we will provide various tools, resources, and best practices for how to effectively manage your foster program.

Sometimes patients are administered medications or other products via the wrong route. The APCC has suggestions on what to do if this happens.

Dextromethorphan is a common ingredient in over-the-counter cold, congestion, and flu medications, and pets who ingest it may need veterinary care.

While cold and flu medications commonly contain multiple ingredients, pseudoephedrine is one that often causes serious problems.