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Programs & Operations

We’ve provided information to help you fill your many roles as well as forms and samples useful for hiring & firing, volunteer management, and fundraising.

Managing People Resources

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

How to Take Animal Sheltering Operations Online During a Crisis

Get tips for hosting virtual event, online adoptions fundraisers during the COVID-19 crisis.

Moving Operations Online

Get strategies to continue volunteer training while maintaining social distancing during the COVID-19 pandemic.

3 Tips for Intake and Operations at a Temporary Shelter

Managing a temporary shelter can be an overwhelming task. Follow these three tips from the ASPCA’s Field Investigations and Response Team (FIR)

Canine Infectious Respiratory Disease Complex: Prevention, Management, & Treatment

Dogs of all breeds and ages are susceptible to Canine Infectious Respiratory Disease Complex, also called dog flu or kennel cough. Learn to prevent and treat it

Foster Management

In this webinar, we will provide various tools, resources, and best practices for how to effectively manage your foster program.

Shelter Management

Managed Admission

Learn how to improve animal flow, reduce intake and better serve your community through a managed admission program.