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Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

How to Take a Daily Animal Inventory

Taking a daily count and making sure your software systems are up to date allow you keep track of the animals in your care and prevent errors in your data.

7 Ideas to Promote Your Shelter Animals on Black Friday

Get more animals adopted just in time for the holidays with these Black Friday promotion ideas.

How Animal Shelters Can Partner with Shopping Malls to Increase Adoptions and Donations

Partner with a retail mall to increase adoptions and find homes for special needs pets.

How to Collect Animal Data

Read these guidelines on finding out why animals are coming into your shelter and why not enough of those animals are making it out alive.

They Did It: Partnered with Dude Ranches to Adopt Out Retired Horses

Discover how one equine rescue partners with dude and guest ranches to keep retired horses safe from auction and how you can do the same.

Serving Horses in Your Community with Strategic Intake Policies

Use these intake strategies to help more horses in your community.

They Did It: Created a Team to Keep Pets and Families Together

Animal Care Centers of NYC hired 2 special case advocates with social work backgrounds to help pet owners facing challenges, including housing issues, hospitalization, and incarceration.

5 Tips to Make Community Cats Better Neighbors

Use these five tips to keep neighbors happy and community an feral cats welcome in your community.

ASPCA Vet Direct Safety Net Program Researches Increased Welfare, Retention of Owned Horses

Learn how Vet Direct, a program of the ASPCA Equine Welfare department, can provide basic care for owned horses with the help of local veterinarians.

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