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Talking with Matt Bershadker, President and CEO of the ASPCA

Check in with Matt Bershadker, President and CEO of the ASPCA, to learn about his animal welfare journey and his thoughts on where the field is headed.

Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

How to Create Electronic Certificates of Veterinary Inspection

Learn how to easily convert your health certificates, or certificates of veterinary inspection (CVIs), from paper to electronic forms.

Sample Script: Orienting Volunteers to a Culture of Feedback

Download this simple script to help with volunteer management.

Northern Tier Shelter Initiative Zoomies: How Agency Culture & Community Engagement Helps Reunite Lost Pets

Learn the key to successfully reuniting pets with their owners from the Northern Tier Shelter leadership.

Best Ideas to Attract, Retain, & Grow Animal Shelter & Rescue Volunteers

Try these 10 resources, including articles and webinars, to attract, train, and retain your volunteers.

How Animal Shelters Can Prepare for and Respond to Pet Food Recalls

Discover simple protocols animal shelters can use to manage dog and cat food recalls.

Integrated Care in Animal Shelters: What It Is and Easy Ways to Implement

Learn how to align medical, operations and behavior to deliver high-quality care.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

GIS Video: How to Find Dirty Address Data

Have you been thinking about starting a GIS project at your shelter? Gathering the right data can help target the most at-risk animals in your community.