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Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

How to Create Electronic Certificates of Veterinary Inspection

Learn how to easily convert your health certificates, or certificates of veterinary inspection (CVIs), from paper to electronic forms.

Sample Script: Orienting Volunteers to a Culture of Feedback

Download this simple script to help with volunteer management.

Free Adoptions: Why to Do Them, Finding Funding & Operational Considerations

Learn how free adoptions can lead to positive outcomes and significant benefits for animals and the community.

Northern Tier Shelter Initiative Zoomies: How Agency Culture & Community Engagement Helps Reunite Lost Pets

Learn the key to successfully reuniting pets with their owners from the Northern Tier Shelter leadership.

Best Ideas to Attract, Retain, & Grow Animal Shelter & Rescue Volunteers

Try these 10 resources, including articles and webinars, to attract, train, and retain your volunteers.

Integrated Care in Animal Shelters: What It Is and Easy Ways to Implement

Learn how to align medical, operations and behavior to deliver high-quality care.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

Access to Veterinary Care Online Courses

Learn from colleagues working to elevate AVC, about their approaches, successes, and lessons, with engaging topics ranging from incorporating AVC in veterinary education to challenges facing the field.

Relocation Interview with Second Chance Animal Services, Destination Shelter for ASPCA’s Milestone Transport

Second Chance Animal Services and “Almost Home” destination for transported pets

Join The Rescue Effect