Past Webinars

Closing After-Hours Drop Boxes

Does your organization have after-hours “drop boxes” that you’d like to see closed?  Hear from your colleagues who’ve already taken the leap.

How Are Lost Pets Found?

We reveal the results of a national survey that examined how people find their lost pets, and provides tools to support your reunification efforts.

Stress Reduction & Enrichment for Shelter Cats

Discover how to reduce feline stress and implement a behavioral wellness program for the cats in your care.

Creating Adoption Processes that Truly Support Saving Lives

Learn specific strategies for engaging staff, volunteers, and the community to increase the volume and success of your adoptions.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

Feline Communication

Discover how to read feline body language and use your own body to show cats you are a friend, not a foe.

Foster to Surrender: Decreasing Kitten Euthanasia

This webinar explains how your agency can implement a Foster to Surrender program to increase your (sick) kitten adoptions.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Hiring the Right People for Your Culture

Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.