Past Webinars

Adopter Support: Helping Adopters Succeed

Learn about a successful post-adopter support program that proactively reaches out to adopters to offer assistance with common problems.

Animals in Disasters: Enhancing Response Capabilities

Learn about our new Community Preparedness Checklist that will help guide communities in becoming disaster resilient.  

Innovations in Emergency Sheltering

Learn how to operate a successful emergency animal shelter during a large scale cruelty case or a natural disaster. 

Closing After-Hours Drop Boxes

Does your organization have after-hours “drop boxes” that you’d like to see closed?  Hear from your colleagues who’ve already taken the leap.

How Are Lost Pets Found?

We reveal the results of a national survey that examined how people find their lost pets, and provides tools to support your reunification efforts.

Stress Reduction & Enrichment for Shelter Cats

Discover how to reduce feline stress and implement a behavioral wellness program for the cats in your care.

Creating Adoption Processes that Truly Support Saving Lives

Learn specific strategies for engaging staff, volunteers, and the community to increase the volume and success of your adoptions.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

Feline Communication

Discover how to read feline body language and use your own body to show cats you are a friend, not a foe.