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Board & Leadership

Use these resources to create a customer-focused staff and board of directors.

Animal Behavior Pathway Resources

If you have questions or comments about these behavior pathway resources and tools, please email shelterbehavior@aspca.org. We also hope you will let us know how these behavior pathway resources are used in your organization!

Promotions & Events

In this section you’ll find adoption promotions and event planning resources to help you save more lives.

Animal Behavior

From working with fearful dogs to reading cat body language, this section contains resources to help you communicate with and better care for animals.

Managing People Resources

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

Volunteers

From recruitment to training to managing and thanking your volunteers, we’ve got resources to help you create, expand or improve volunteer programs.

Online Resource Launches for Owner-to-Owner Adoptions

An online community, getyourpet.com, has launched to connect people who want to adopt pets with people who need to rehome their pets.

Technology Resources for Virtual Meet-and-Greets and Adoption Processing

When conducting virtual adoptions, consider this overview of technological needs, including shelter software, electronic document signing, and web conferencing.

Sanitary Solution to Waste Removal

What’s a shelter to do with all that animal waste? Try this efficient method of disposal.

5 Pet Safety Tips for Storm Preparedness

These tips from the ASPCA Animal Poison Control Center can help your clients and adopters keep pets safe and calm during stormy weather.