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Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Top Three Tips for Volunteer Success

Read our top three tips for retaining one of your most important assets – your volunteers.

Best Ideas to Attract, Keep and Grow Volunteers

Try these 7 resources, including articles and webinars, to attract and retain your volunteers.

Saving Lives with Extended Adoption Hours

Learn how to better serve your community and save more lives by extending your adoption hours.

ASPCA Statement of Support for Veterinarians Considering Megestrol Acetate as a Temporary Contraceptive for Female Cats During COVID-19

Read the ASPCA’s statement of support for veterinarians considering megestrol acetate as a temporary contraceptive for female cats during the COVID-19 crisis.

ASPCA Survey: Strategies to Increase Participation in Kitten Foster Programs in High Shelter Intake Communities

Read a recent ASPCA study that identifies barriers and opportunities to increase kitten foster volunteers in high kitten shelter intake communities.

Getting Good TV and Radio Coverage

Check out tips for working with broadcast media and building relationships with people who influence what stories are covered.

Welcome! We’re So Glad You’re Here

Here are four simple tips that can make your shelter a more welcoming place—and that’s good news for everyone, humans and animals alike.

Federal Loans CARES Act and SBA Loans

Learn more about the Coronavirus Aid, Relief, and Economic Security (CARES) Act and SBA loans to assist your nonprofit during the COVID-19 crisis.

They Did It: Enhanced Cageless Cat Housing with Local Landmark Décor

The San Francisco SPCA describes how pets and people benefit from cleverly designed replicas of iconic landmarks in their shelter.