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Programs & Operations

We’ve provided information to help you fill your many roles as well as forms and samples useful for hiring & firing, volunteer management, and fundraising.

Cultivate Generosity from Within: Create a Giving Culture

Fundraising is a collective effort. Every staff member, from directors to care and administrative staff, plays a role in donor engagement.

They Did It: Equine Open Admission Shelter

Discover how 2 organizations moved to an open admission model to save equines and support their communities.

3 Tips for Intake and Operations at a Temporary Shelter

Managing a temporary shelter can be an overwhelming task. Follow these three tips from the ASPCA’s Field Investigations and Response Team (FIR)

How to Create a Customer-Friendly Horse Adoption Application

Discover how to welcome equine adopters to your organization with a friendly approach and simple adoption application or adoption interest survey.

5 Tips for Thanking Donors

Use these five basic tips for showing gratitude to donors, building goodwill—and potentially fostering larger donations in the future.

How to Get Great Photos of Your Available Animals

Ten tips for taking quality photos that'll get your adoptables out the door and into loving homes.

They Did It: Surpassed Their Giving Tuesday Goal

See how the SPCA of Texas used compelling stories and customized messaging to exceed their 2020 Giving Tuesday goal by nearly 25%.

Creating Thoughtful Community Collaborations that Support Pets and Their Owners

Learn more about programs and services from animal welfare professionals that provide pet owners with the support they need to care for their pets.

Feline Panleukopenia

Learn about feline panleukopenia and how to manage it in an animal shelter setting.

Join The Rescue Effect