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Board & Leadership

Use these resources to create a customer-focused staff and board of directors.

Safety Net

These resources can help you keep pets in homes by providing owners with behavioral and housing help, as well as viable rehoming options.

Dogfighting FAQ for Veterinarians

A FAQ about dogfighting written for veterinarians from The Dogfighting Toolkit for Law Enforcement.

Infection Control in Home-based Programs

Discover a systematic approach to infection control that focuses on creating healthy animals, especially in home-based operations and foster care.

Adoption Ambassadors Resources: How to Get Your Foster Pet Adopted in Two Weeks

Use this resource as a guide to help your dog foster parents get their charges adopted in 14 days or less!

Corral Public Support for Horses Through Legislative Action

Step-By-Step Videos: Cleaning Your Data for GIS

The X Maps Spot team has produced 6 videos that will guide you through cleaning your GIS animal data step by step.

Sample Script: Orienting Volunteers to a Culture of Feedback

Download this simple script to help with volunteer management.

Increasing the Odds of a Successful Adoption

Discover the best ways to prepare and provide support for adopters bringing a new dog into their home.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.