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Serving Horses in Your Community with Strategic Intake Policies

Use these intake strategies to help more horses in your community.

Tips: Fundraising with Social Media

Tips to tackle the Facebook and Twitter fundraising frontiers.

5 Tips for Thanking Donors

Use these five basic tips for showing gratitude to donors, building goodwill—and potentially fostering larger donations in the future.

Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

Cultivate Generosity from Within: Create a Giving Culture

Fundraising is a collective effort. Every staff member, from directors to care and administrative staff, plays a role in donor engagement.

5 Tips for Training and Retaining Volunteers

Learn how one small all-volunteer organization uses five tips to effectively train and retain an army of dedicated volunteers.

Getting Good TV and Radio Coverage

Check out tips for working with broadcast media and building relationships with people who influence what stories are covered.

5 Ways to Show Volunteers How Important They Are

You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too!

Stress and Animal Protection Work

Animal welfare workers can find ways to harness the energy that comes with stress, create coping strategies for managers, and prevent staff burnout.