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Compassion Fatigue & Resilience Resources for Animal Shelter Staff & Volunteer Wellness

Learn essential ways to stay healthy and resilient while working in animal welfare, including tips for managing stress and preventing burnout.

8 Tips for Effectively Communicating During a Crisis

Learn tips to engage the community during urgent and crisis situations when your animals (and staff) need it most.

How Animal Shelters Can Prepare for and Respond to Pet Food Recalls

Discover simple protocols animal shelters can use to manage dog and cat food recalls.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

They Did It: Raised $40,000 for a New Play Yard in Just 24 Hours

NHA raised $40K in just 24 hours for an outdoor play yard for their dogs, which provided both placement opportunities & behavioral support.

5 Tips for Thanking Donors

Use these five basic tips for showing gratitude to donors, building goodwill—and potentially fostering larger donations in the future.

Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Design 'Adopt Me' Bandanas for Shelter Pets

Design pet-sized bandanas and donate them to a local shelter.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Leading the Way for Volunteer Programs

Create and administer a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers.

Join The Rescue Effect