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5 Tips for Thanking Donors

Use these five basic tips for showing gratitude to donors, building goodwill—and potentially fostering larger donations in the future.

Top Tips for Volunteer Success in an Animal Shelter or Rescue

Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers.

6 Ways to Create a Sense of Community for Volunteers

Successful volunteer programs keep volunteers connected to each other and your agency. Try these six tips to keep volunteers in touch.

Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Top 10 Tips for Effective Animal Shelter Employee Recognition & Appreciation

Learn how to integrate staff recognition into your operations to show appreciation for your staff’s commitment and improve engagement and retention.

Why Animal Shelters Support Better Policies for Veterinary Telemedicine

Veterinary telemedicine is an excellent way to help increase access to vet care for pets and can help keep pets in homes and out of animal shelters.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Leading the Way for Volunteer Programs

Create and administer a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers.

Participatory Communications Survey for Staff

This sample survey can help your staff and leadership communicate more effectively.

Hiring the Right People for Your Culture

Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.

Join The Rescue Effect