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Volunteer Passports: The Gateway to Shelter Support

A simple, straightforward training tool introduces volunteers to shelter support tasks that have a high impact.

Access to Veterinary Care Online Courses

Learn from colleagues working to elevate AVC, about their approaches, successes, and lessons, with engaging topics ranging from incorporating AVC in veterinary education to challenges facing the field.

ASPCA Survey: Strategies to Increase Participation in Kitten Foster Programs in High Shelter Intake Communities

Read a recent ASPCA study that identifies barriers and opportunities to increase kitten foster volunteers in high kitten shelter intake communities.

Tips to Set up Fosters for Success with Challenging Dogs

Learn easy and proven tips to improve fosters’ experience with challenging dogs and save more lives, together.

Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Research Comparing Costs of Trap/Neuter/Return (TNR) and Euthanasia

Learn about the relative costs of trap-euthanize vs trap-neuter-return and when they can decrease the population of community cats!

3 Tips to Train Volunteers with Staying Power

Follow these three training tips to ensure your volunteers are prepared for duty—and that they stick around for the long term.

Creating SOPs

Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written.

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Join The Rescue Effect