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Volunteer Passports: The Gateway to Shelter Support

A simple, straightforward training tool introduces volunteers to shelter support tasks that have a high impact.

Sample Script: Orienting Volunteers to a Culture of Feedback

Download this simple script to help with volunteer management.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Leading the Way for Volunteer Programs

Create and administer a volunteer program that advances your mission and is productive and rewarding for both staff and volunteers.

Participatory Communications Survey for Staff

This sample survey can help your staff and leadership communicate more effectively.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Hiring the Right People for Your Culture

Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.

GIS Video: How to Find Dirty Address Data

Have you been thinking about starting a GIS project at your shelter? Gathering the right data can help target the most at-risk animals in your community.

Legislative Advocacy for Animals!

The ASPCA’s Government Relations team will explain pressing animal welfare legislation and ways agencies can be part of the effort for stronger laws.

5 Ways to Show Volunteers How Important They Are

You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too!

Join The Rescue Effect