5 Ways to Show Volunteers How Important They Are
You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too!
A Road Map to New Hire Orientation
Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.
Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era
Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.
CDC, AVMA and University Shelter Medicine Program Recommendations for Intake, Housing, and Care of Animals from COVID-19 Households
Read newly updated guidelines for animal shelters during the COVID-19 pandemic released by AVMA, CDC and university shelter medicine programs.
Customer Service for Social Change
Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.
Decision-Making Cheat Sheet
Learn how to prioritize your animal sheltering work by answering these simple questions.
Hiring the Right People for Your Culture
Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.
Hiring, Firing and Supporting Your Staff
Learn about hiring, firing, and support your staff, whether they are paid or volunteers.