Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Adoption & Placement Reaching & Supporting Adopters Active FiltersManaging People Resources Group 9 Clear All Operate within Shelter Capacity to Improve Outcomes Learn to operate strategically within your shelter's true capacity for care for lower burnout and overall improved outcomes for vulnerable animals. Smile! You’re Saving Lives Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know. Hiring, Firing and Supporting Your Staff Learn about hiring, firing, and support your staff, whether they are paid or volunteers. A Road Map to New Hire Orientation Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Northern Tier Shelter Initiative Zoomie #3: Collaborating with Indigenous Communities to Advance Animal and Human Welfare Discover ways to partner with indigenous communities that help people and pets. Saving Lives with Extended Adoption Hours Learn how to better serve your community and save more lives by extending your adoption hours. Implementing SOPs Find out how to effectively use your SOP as a training tool.