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Moving Operations Online

Get strategies to continue volunteer training while maintaining social distancing during the COVID-19 pandemic.

Operate within Shelter Capacity to Improve Outcomes

Learn to operate strategically within your shelter's true capacity for care for lower burnout and overall improved outcomes for vulnerable animals.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

They Did It: Surpassed Their 2020 Giving Tuesday Goal

See how the SPCA of Texas used compelling stories and customized messaging to exceed their 2020 Giving Tuesday goal by nearly 25%.

Northern Tier Shelter Initiative Zoomies #2: Leveraging Animal Transport and Networking to Save More Dogs and Cats

Join the Northern Tier Shelter Initiative to discuss transport and relocation best practices, along with tips for connecting with potential relocation partners.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

ASPCA Grants $2 Million to Animal Welfare Organizations Impacted by COVID-19

Read about the $2 million granted to animal welfare organizations across the country, helping them continue their lifesaving work during the COVID-19 pandemic.

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.