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Intake & Preventive Care

Preventive care and intake best practices are critical for animal health in shelters.

How to Take a Daily Animal Inventory

Taking a daily count and making sure your software systems are up to date allow you keep track of the animals in your care and prevent errors in your data.

Board & Leadership

Use these resources to create a customer-focused staff and board of directors.

6 Tips for Following Up with Adopters

Following up with adopters is a key part of keeping people and pets together. Check out these tips to help your organization design an effective follow-up process.

Meow for Now: Kitten Foster Program Management

From finding a foster coordinator to recruiting and training volunteers, these resources will help you create or enhance your kitten foster program.

Implementing SOPs

Find out how to effectively use your SOP as a training tool.

Managing People Resources

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

Resources for Cruelty Investigations

When investigation into cruelty cases is needed, our tools can help you identify needs, accurately record information and move to a successful prosecution.

3 Tips to Train Volunteers with Staying Power

Follow these three training tips to ensure your volunteers are prepared for duty—and that they stick around for the long term.

Disaster Response

These resources can help you prepare for and mobilize during times of crisis, whether natural or man-made.