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Managing People Resources

This section contains tips and tools to help you hire, manage and, if necessary, correct the people who help you get the work done of saving lives.

How to Determine a Kitten’s Age

This four-step process will help you find a kitten's age. (Plus, print out our poster and keep it handy for accurate aging!)

Tips: Fundraising with Social Media

Tips to tackle the Facebook and Twitter fundraising frontiers.

Implement Feline Spectrum Assessment (FSA) at Your Shelter

The FSA resources page provides training modules, videos, a complete manual and forms so you can put the feline assessment to work in your shelter.

Programs & Operations

We’ve provided information to help you fill your many roles as well as forms and samples useful for hiring & firing, volunteer management, and fundraising.

Video: How to Spot Clean Cat Kennels

Watch the video, then download our step-by-step instructions to share with your staff and volunteers.

Step 6: Train Your Ambassadors

One of six simple steps to start your Adoption Ambassadors campaign.

Video: How to Deep Clean Dog Kennels

It is important to deep-clean periodically, especially between residents. Download our step-by-step instructions to brush up on your technique.

Video: How To Deep Clean Cat Kennels

Deep cleaning is necessary to prepare the kennel for a new cat. Watch the video and download the step-by-step instructions.

2024 ASPCA Right Horse Training Grant

The ASPCA Right Horse's shared goal is to massively increase adoptions. This grant is aimed at providing support for training programs and partnerships that reduce length of stay and increase adoptions.