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Here's all the info on how we use personal and non-identifying information collected by the ASPCA

Our policies and positions take into consideration an animal's physiological, behavioral, social and emotional needs

Here are the policies and guidelines from the ASPCA legal department.

This shelter's open adoption plan replaces inflexible rules with congenial, collaborative communication between shelter and adopters.

Find out how one well-established equine rescue makes end-of-life decisions—and download their sample euthanasia policy.

Find out how to effectively use your SOP as a training tool.

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

This sample survey can help your staff and leadership communicate more effectively.

Check out tips for working with broadcast media and building relationships with people who influence what stories are covered.

Read our top three tips for retaining one of your most important assets – your volunteers.