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Programs & Operations

We’ve provided information to help you fill your many roles as well as forms and samples useful for hiring & firing, volunteer management, and fundraising.

3 Tips for Intake and Operations at a Temporary Shelter

Managing a temporary shelter can be an overwhelming task. Follow these three tips from the ASPCA’s Field Investigations and Response Team (FIR)

How to Take Animal Sheltering Operations Online During a Crisis

Get tips for hosting virtual event, online adoptions fundraisers during the COVID-19 crisis.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

Shelter Medicine and the ASPCA

Learn all about shelter medicine, which focuses on preventing disease so the end product is a healthy companion animal in a lifetime home.

Association of Shelter Veterinarians Awards the ASPCA’s Dr. Stephanie Janeczko the 2020 Meritorious Service Award

Join us in celebrating the ASPCA’s Dr. Stephanie Janeczko for being selected as the Association of Shelter Veterinarians' 2020 award recipient.

Volunteer Passports: The Gateway to Shelter Support

A simple, straightforward training tool introduces volunteers to shelter support tasks that have a high impact.

ASPCA Opens Brooklyn Community Veterinary Center

Learn about the ASPCA’s most recent program providing access to veterinary care in Brooklyn.

They Did It: Ramped Up Pet Food Distribution Efforts Due to COVID-19

Learn how Columbus Humane expanded on their existing pet food distribution program to keep pets in their community well fed during the COVID-19 pandemic.