Search

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

They Did It: Increased Horse Adoption and Decreased Length of Stay with Customer-Friendly Adoption Policies

Learn how one adoption agency was able to help more at-risk horses by welcoming new adopters and transferring in more community members’ horses.

Strengthening Pet Retention Through Safety Net Programs

Resources to help keep pets safe at home through supportive services.

Advocating for Meaningful Animal Welfare Policies Through Storytelling

Storytelling is a powerful way to showcase your lifesaving efforts and motivate lawmakers to remove barriers to keeping pets and people together.

ASPCA Increases Nationwide Equine Adoption Efforts with Addition of The Right Horse Initiative

Learn about the ASPCA’s addition of The Right Horse Initiative to our roster of lifesaving programs.

Corral Public Support for Horses Through Legislative Action

Guiding Cats Through Spay/Neuter Intake & Examination

Watch these how-to videos for detailed instructions on properly assessing cats during spay/neuter clinic intake, including checking for alteration status, exams, and determining gender.

Guiding Dogs Through Spay/Neuter Intake & Examination

This video series will show you how to safely and comfortably handle, approach, and guide dogs through spay/neuter procedures including approach, determining alteration status, and intake.

Doggy Day Outs, Field Trips & Short-Term Fosters: Reducing Stress in Shelter Dogs While Increasing Volunteers and Adoptions

Discover simple and effective strategies to involve your community in volunteer outings that help reduce stress for shelter dogs and increase adoptions.

Guiding Trapped Cats Through Spay/Neuter Intake & Examination

This video series will walk you through the safest, least stressful methods of handling trapped, community, or feral-behaving cats in a spay/neuter clinic.