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Programs & Operations

We’ve provided information to help you fill your many roles as well as forms and samples useful for hiring & firing, volunteer management, and fundraising.

3 Tips for Intake and Operations at a Temporary Shelter

Managing a temporary shelter can be an overwhelming task. Follow these three tips from the ASPCA’s Field Investigations and Response Team (FIR)

Moving Operations Online

Get strategies to continue volunteer training while maintaining social distancing during the COVID-19 pandemic.

Operate within Shelter Capacity to Improve Outcomes

Learn to operate strategically within your shelter's true capacity for care for lower burnout and overall improved outcomes for vulnerable animals.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

How to Take Animal Sheltering Operations Online During a Crisis

Get tips for hosting virtual event, online adoptions fundraisers during the COVID-19 crisis.

Shelter Medicine and the ASPCA

Learn all about shelter medicine, which focuses on preventing disease so the end product is a healthy companion animal in a lifetime home.

ASPCA Shelter Medicine Services Team

Meet the ASPCA Shelter Medicine Services team!

3 Tips for Setting Up a Temporary Shelter

In the event of a disaster or large-scale seizure in your community, follow these three tips from the ASPCA’s Field Investigations and Response Team (FIR).

How to Throw a Shelter Kitten Shower

These kitten shower ideas are intended to make kitten season a bit easier, help you recruit foster families—and bring some fun to your community.