Search Search Search Topic Keeping Pets in Homes Safety Net Programs & Operations (-) Managing People Resources Volunteers Active FiltersManaging People Resources Group 9 Clear All They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Top Tips for Volunteer Success in an Animal Shelter or Rescue Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers.