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Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

Download this simple script to help with volunteer management.

Try these 10 resources, including articles and webinars, to attract, train, and retain your volunteers.

Veterinarians who join the ASPCA Vet Advocacy Team can contribute their voices to policy changes that can improve the lives of animals nationwide.

A simple, straightforward training tool introduces volunteers to shelter support tasks that have a high impact.

You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too!

Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written.

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

Find out how to effectively use your SOP as a training tool.

Design pet-sized bandanas and donate them to a local shelter.