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Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era

Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

Relocation Interview with Second Chance Animal Services, Destination Shelter for ASPCA’s Milestone Transport

Second Chance Animal Services and “Almost Home” destination for transported pets

Top 10 Tips for Effective Animal Shelter Employee Recognition & Appreciation

Learn how to integrate staff recognition into your operations to show appreciation for your staff’s commitment and improve engagement and retention.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Compassion Fatigue & Resilience Resources for Animal Shelter Staff & Volunteer Wellness

Learn essential ways to stay healthy and resilient while working in animal welfare, including tips for managing stress and preventing burnout.

Best Ideas to Attract, Retain, & Grow Animal Shelter & Rescue Volunteers

Try these 10 resources, including articles and webinars, to attract, train, and retain your volunteers.

Shelter Behavior Roundtable: Maintaining Essential Behavioral Care When Times Are Tough

Are animals lingering longer in your shelter’s care while intakes continue to add up? In this Shelter Behavior Roundtable webinar, we'll share valuable insights on how organizations can optimize their limited resources to ensure the behavioral well-being of shelter animals.

Shelter Behavior Roundtable: Changing How We Talk About Behavior Dogs and Cats

Join our panel of experts as they dig into the issue of how we talk and think about some of our more challenging shelter animals.