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Relocation Interview with Second Chance Animal Services, Destination Shelter for ASPCA’s Milestone Transport

Second Chance Animal Services and “Almost Home” destination for transported pets

5 Tips for Training and Retaining Volunteers

Learn how one small all-volunteer organization uses five tips to effectively train and retain an army of dedicated volunteers.

5 Tips for Thanking Donors

Use these five basic tips for showing gratitude to donors, building goodwill—and potentially fostering larger donations in the future.

Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

6 Ways to Create a Sense of Community for Volunteers

Successful volunteer programs keep volunteers connected to each other and your agency. Try these six tips to keep volunteers in touch.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

Tips for Managing Capacity Challenges from Oregon Humane Society

Oregon Humane Society offers useful tips for managing capacity for care and avoiding overcrowding.

5 Uses for QR Codes in Animal Shelters

Learn how your animal shelter can use QR codes to increase adoptions and manage your operations more efficiently.

Tips to Set up Fosters for Success with Challenging Dogs

Learn easy and proven tips to improve fosters’ experience with challenging dogs and save more lives, together.

8 Tips for Effectively Communicating During a Crisis

Learn tips to engage the community during urgent and crisis situations when your animals (and staff) need it most.

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