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Programs & Operations

We’ve provided information to help you fill your many roles as well as forms and samples useful for hiring & firing, volunteer management, and fundraising.

3 Tips for Intake and Operations at a Temporary Shelter

Managing a temporary shelter can be an overwhelming task. Follow these three tips from the ASPCA’s Field Investigations and Response Team (FIR)

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

How to Take Animal Sheltering Operations Online During a Crisis

Get tips for hosting virtual event, online adoptions fundraisers during the COVID-19 crisis.

Association of Shelter Veterinarians Awards the ASPCA’s Dr. Stephanie Janeczko the 2020 Meritorious Service Award

Join us in celebrating the ASPCA’s Dr. Stephanie Janeczko for being selected as the Association of Shelter Veterinarians' 2020 award recipient.

A Spectrum of Care is the Antidote to One Dog’s Mysterious Illness

Pets have better outcomes when veterinarians provide a wide range of treatment options—otherwise known as a spectrum of care.

They Did It: SPCA of Texas Transports 1,000th Cat

Despite juggling hundreds of animals in their facility, a distemper outbreak, and challenges brought on by the pandemic, the SPCA of Texas transported their 1000th cat.

Family Quality of Life: Pet Owners and Veterinarians Working Together to Reach the Best Outcomes

Reframing veterinary care decisions in the context of Family Quality of Life acknowledges the many interdependencies that exist between people and their pets.

They Did It: Increased Horse Adoption and Decreased Length of Stay with Customer-Friendly Adoption Policies

Learn how one adoption agency was able to help more at-risk horses by welcoming new adopters and transferring in more community members’ horses.

Infectious Disease Management in Animal Shelters Textbook

Find up-to-date information about preventing, managing, and treating infectious diseases in cats, dogs, and exotic small companion mammals in animal shelters.