Search Search Search Topic Programs & Operations Board & Leadership Managing People Resources Managed Admission (-) Volunteers Adoption & Placement Relocation & Transport Promotions & Events Active FiltersVolunteers Group 9 Clear All Smile! You’re Saving Lives Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know. Hiring, Firing and Supporting Your Staff Learn about hiring, firing, and support your staff, whether they are paid or volunteers. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Creating SOPs Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written. Implementing SOPs Find out how to effectively use your SOP as a training tool. Relocation Interview with Second Chance Animal Services, Destination Shelter for ASPCA’s Milestone Transport Second Chance Animal Services and “Almost Home” destination for transported pets