Search Search Search Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Keeping Pets in Homes Safety Net Active FiltersManaging People Resources Group 9 Clear All Hiring, Firing and Supporting Your Staff Learn about hiring, firing, and support your staff, whether they are paid or volunteers. A Road Map to New Hire Orientation Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director. Social Change 101 Learn how animal welfare fits into larger social change in order to successfully reach groups you have not previously served. Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. Leadership Is a Practice: Why You Don’t Need Authority to Lead How can you be a more effective leader? This webinar explores how leadership is more than just authority. Northern Tier Shelter Initiative Zoomies #4: The Organizational Petri Dish: How a Healthy Work Culture Grows Impact Join us as we dig into the keys to employee satisfaction and engagement, articulating purpose, and cultivating space for people to thrive.