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Empower Owners, Engage Your Community to Boost RTO

Looking for ways to increase the number of lost pets returning to their owners? Read about a winning model that empowers pet owners and the wider community.

How to Safely Set Up and Run a Pet Food Distribution Center

Check out these diagrams to learn how to safely set up and run a pet food distribution center while maintaining proper social distancing.

Key Elements for Successful Communal Cat Rooms

The success of a group cat room is directly tied to stress control.

They Did It: Created a Team to Keep Pets and Families Together

Animal Care Centers of NYC hired 2 special case advocates with social work backgrounds to help pet owners facing challenges, including housing issues, hospitalization, and incarceration.

Guiding Dogs Through Spay/Neuter Intake & Examination

This video series will show you how to safely and comfortably handle, approach, and guide dogs through spay/neuter procedures including approach, determining alteration status, and intake.

Creating SOPs

Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written.

Making Offsite Cat Adoptions Successful

These tips on successful offsite cat adoption processes can help cut the length of stay for your shelter’s felines.

ASPCA Learning Lab

The ASPCA Learning Lab’s mission is to elevate behavioral healthcare for dogs and cats in animal shelters by providing free online and in-person training to staff and volunteers.

8 Tips for Effectively Communicating During a Crisis

Learn tips to engage the community during urgent and crisis situations when your animals (and staff) need it most.

Meet-and-Greet Experiences that May Impact Dog and Cat Adoption

Discover dozens of research-based factors that can increase—or decrease—a shelter animal’s likelihood of getting adopted as a result of an in-person or virtual meet-and-greet.