Search Search Search Topic Keeping Pets in Homes Safety Net Programs & Operations (-) Managing People Resources Volunteers Active FiltersManaging People Resources Group 9 Clear All Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Tips to Showcase Your Volunteer Appreciation Get inspired from these easy & accessible ways to show your volunteers the appreciation they so deserve. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.