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Saving Lives with Extended Adoption Hours

Learn how to better serve your community and save more lives by extending your adoption hours.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era

Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.

They Did It: Enhanced Cageless Cat Housing with Local Landmark Décor

The San Francisco SPCA describes how pets and people benefit from cleverly designed replicas of iconic landmarks in their shelter.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

A Road Map to New Hire Orientation

Learn why New Hire Orientation is an essential step in setting staff and volunteers up for success by stating expectations from the start.

Northern Tier Shelter Initiative Zoomie #3: Collaborating with Indigenous Communities to Advance Animal and Human Welfare

Discover ways to partner with indigenous communities that help people and pets.

Decision-Making Cheat Sheet

Learn how to prioritize your animal sheltering work by answering these simple questions.

Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.