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They Did It: Enhanced Cageless Cat Housing with Local Landmark Décor

The San Francisco SPCA describes how pets and people benefit from cleverly designed replicas of iconic landmarks in their shelter.

Saving Lives with Extended Adoption Hours

Learn how to better serve your community and save more lives by extending your adoption hours.

Shelter Medicine Academic Consortium Updates Quarantine Guidelines for the and Sheltering of Animals Exposed to SARS-CoV-2 (virus that causes COVID-19)

Read newly updated guidelines for animal shelters during the COVID-19 pandemic released by AVMA, CDC and university shelter medicine programs.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era

Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.

Smile! You’re Saving Lives

Explore ways to improve service by clarifying the meaning behind the work you do and applying proven concepts to what you already know.

Northern Tier Shelter Initiative Zoomie #3: Collaborating with Indigenous Communities to Advance Animal and Human Welfare

Discover ways to partner with indigenous communities that help people and pets.

Operate within Shelter Capacity to Improve Outcomes

Learn to operate strategically within your shelter's true capacity for care for lower burnout and overall improved outcomes for vulnerable animals.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.