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Understanding NIMS and ICS

The National Incident Management System is an approach to incident management that can apply to emergencies of all types and sizes.

Virtual Adoption Resources

These resources will help you hold a successful online adoption event, with social media, behavior, promotion and logistical tips taking your shelter adoption process online

Managed Admission

Learn how to improve animal flow, reduce intake and better serve your community through a managed admission program.

Board & Leadership

Use these resources to create a customer-focused staff and board of directors.

Meow for Now: Kitten Foster Program Management

From finding a foster coordinator to recruiting and training volunteers, these resources will help you create or enhance your kitten foster program.

How to Facilitate Dog Adoptions Directly from Foster to Adoptive Homes

Download and customize protocols to help facilitate dog adoptions directly from foster to adoptive homes.

Feline Leukemia Virus (FeLV)

Learn more about Feline Leukemia Virus (FeLV), a viral infection that affects shelter cats.

Feline Spectrum Assessment in 4 Steps

FSA is a four-component process to help shelters know more about cats who enter with unknown histories and see how comfortable they are around people.

Research on Access to Veterinary Care

Discover research that helps keep people and pets together by increasing access to veterinary care through low-cost veterinary clinics and more treatment options for pets in need.

H5N1 Avian Flu Identification and Response

Experts’ understanding of H5N1 avian influenza is continually evolving and recommendations may change. Learn more including the latest recommendations.