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Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

Top Tips for Volunteer Success in an Animal Shelter or Rescue

Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers.

Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era

Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

Compassion Fatigue & Resilience Resources for Animal Shelter Staff & Volunteer Wellness

Learn essential ways to stay healthy and resilient while working in animal welfare, including tips for managing stress and preventing burnout.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Top 10 Tips for Effective Animal Shelter Employee Recognition & Appreciation

Learn how to integrate staff recognition into your operations to show appreciation for your staff’s commitment and improve engagement and retention.

Northern Tier Shelter Initiative Zoomies #4: The Organizational Petri Dish: How a Healthy Work Culture Grows Impact

Join us as we dig into the keys to employee satisfaction and engagement, articulating purpose, and cultivating space for people to thrive.

Implementing SOPs

Find out how to effectively use your SOP as a training tool.

Tips to Showcase Your Volunteer Appreciation

Get inspired from these easy & accessible ways to show your volunteers the appreciation they so deserve.