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Behavior Helpline - Toss your Community a Lifeline in the COVID-19 Era

Learn how a Behavior Helpline can benefit your shelter, and how you can use the knowledge your shelter already possesses to run this program.

Top Tips for Volunteer Success in an Animal Shelter or Rescue

Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers.

Hiring the Right People for Your Culture

Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want.

Northern Tier Shelter Initiative Zoomies #4: The Organizational Petri Dish: How a Healthy Work Culture Grows Impact

Join us as we dig into the keys to employee satisfaction and engagement, articulating purpose, and cultivating space for people to thrive.

Hiring, Firing and Supporting Your Staff

Learn about hiring, firing, and support your staff, whether they are paid or volunteers.

How to Use Whiteboards to Share Information about Shelter Animals

Sharing information about animals in your care is critical. Use these tips for creating effective whiteboards—and get a few ideas for other ways to convey important information visually.

Implementing SOPs

Find out how to effectively use your SOP as a training tool.

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

Participatory Communications Survey for Staff

This sample survey can help your staff and leadership communicate more effectively.

Tips to Showcase Your Volunteer Appreciation

Get inspired from these easy & accessible ways to show your volunteers the appreciation they so deserve.