Search Search Search You must have JavaScript enabled to use this form. Topic Programs & Operations Board & Leadership (-) Managing People Resources Volunteers Cruelty & Disasters Animal Cruelty Investigations Keeping Pets in Homes Safety Net Active FiltersManaging People Resources Group 9 Clear All Top 10 Tips for Effective Animal Shelter Employee Recognition & Appreciation Learn how to integrate staff recognition into your operations to show appreciation for your staff’s commitment and improve engagement and retention. Top Tips for Volunteer Success in an Animal Shelter or Rescue Read our top tips for finding, motivating, and retaining one of your most important assets – your animal shelter volunteers. They Did It: Hired a Social Worker for Their Animal Shelter Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community Customer Service for Social Change Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals. Participatory Communications Survey for Staff This sample survey can help your staff and leadership communicate more effectively. Hiring the Right People for Your Culture Learn about specific tools and strategies to adjust your hiring process to find the right kind of people for the organizational culture you want. Compassion Fatigue & Resilience Resources for Animal Shelter Staff & Volunteer Wellness Learn essential ways to stay healthy and resilient while working in animal welfare, including tips for managing stress and preventing burnout. 5 Ways to Show Volunteers How Important They Are You know your volunteers are vital. Here are volunteer appreciation tips to help make sure they know it, too! Implementing SOPs Find out how to effectively use your SOP as a training tool. Updating SOPs Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.