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Creating SOPs

Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written.

5 Tips for Thanking Donors

Use these five basic tips for showing gratitude to donors, building goodwill—and potentially fostering larger donations in the future.

5 Tips for Training and Retaining Volunteers

Learn how one small all-volunteer organization uses five tips to effectively train and retain an army of dedicated volunteers.

Tips for Managing Capacity Challenges from Oregon Humane Society

Oregon Humane Society offers useful tips for managing capacity for care and avoiding overcrowding.

Sample Job Descriptions for Kitten Foster Coordinators

These job descriptions summarize the responsibilities of being a kitten foster coordinator or volunteer foster coordinator for an animal shelter or rescue.

Updating SOPs

Your SOP should be reviewed at least once a year by all staff, department supervisors and the director.

Adoption Promotions for Harder-to-Place Dogs and Cats

Download our easy-to-use promotion guide and help senior pets, special needs, and long-stay animals find loving homes.

6 Ways to Create a Sense of Community for Volunteers

Successful volunteer programs keep volunteers connected to each other and your agency. Try these six tips to keep volunteers in touch.

Stress and Animal Protection Work

Animal welfare workers can find ways to harness the energy that comes with stress, create coping strategies for managers, and prevent staff burnout.

Customer Service for Social Change

Discover how to create a more client-centered, compassionate organization, and start moving towards real social change for people and animals.

Join The Rescue Effect