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Top 10 Tips for Responding to Negative Comments

When faced with negative comments, remember the 3 Cs: context, consistency and case-by-case. Here are tips on fielding hits from blogs, forums or Facebook.

Download the Latest Shelter Planning Calendar

To help you optimize the possibilities every month of the year can bring to animals in your care, we've created this free, shelter-focused calendar.

COVID-19 Animal Welfare Survey Offers View of Future Shelter Operations

A survey of shelters and rescues during the pandemic revealed challenges, lessons learned, and new approaches to help dogs and cats going forward.

Sample Job Descriptions for Kitten Foster Coordinators

These job descriptions summarize the responsibilities of being a kitten foster coordinator or volunteer foster coordinator for an animal shelter or rescue.

Creating SOPs

Find out what SOPs are, what they should contain, who benefits from having them and strategies for getting them written.

They Did It: Surpassed Their Giving Tuesday Goal

See how the SPCA of Texas used compelling stories and customized messaging to exceed their 2020 Giving Tuesday goal by nearly 25%.

They Did It: Hired a Social Worker for Their Animal Shelter

Gateway Pet Guardians hired a Community Support Manager to support the people and pets in their community

They Did It: Raised $40,000 for a New Play Yard in Just 24 Hours

NHA raised $40K in just 24 hours for an outdoor play yard for their dogs, which provided both placement opportunities & behavioral support.

Tips to Showcase Your Volunteer Appreciation

Get inspired from these easy & accessible ways to show your volunteers the appreciation they so deserve.

Serving Horses in Your Community with Strategic Intake Policies

Use these intake strategies to help more horses in your community.

Join The Rescue Effect